Patients' testimonials

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Dental Implants 

“Excellent clinic which has looked after my families dental healthcare for many years. Last year I received private treatment for a tooth implant and the whole process was professionally managed and delivered.”

Kevin Arthur
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Cosmetic Treatments Teeth Whitening 

“I always receive a warm welcome from the receptionist when I arrive for my appointment.

The dentist Raj is very professional and puts me at ease.

The hygienist is top class and of course very professional. They provide paper tissues and safety glasses for my protection during treatment.

The hygienist also took impressions for my tooth whitening process and showed me how to do the treatment at home, which I found quite easy and which worked amazingly well.”

Kay Barton
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Anterior Alignment 

“I received a warm welcome from Pat when I entered the practice which put me at ease and set me up for my appointment with Andy Ratsey.

The use of iPads instead of reams of paper at the reception shows the practice has embraced the use of technology and the fact that I get a text message a week in advance and the day before my appointment shows how organised the people at reception are.

I was a little nervous before my treatment but an hour passed easily and I felt relaxed, calm and in safe hands. Andy and his assistant were very professional, he explained everything before and during my treatment. I thought it was great how his assistant was interested in everything he was doing and how well prepared and organised they were, the two of them made a great team.

Every time I visit there seems to be a new technique, or procedure, or piece of equipment designed to improve your customer service.

It is a friendly, professional and forward thinking practice and I recommend it to everyone.”

Paul McKay
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Cosmetic Treatments 

“Heaton Dental Clinic on Chillingham Road have been my dentists for many years now. More recently when I decided I wanted some cosmetic dentistry I had a consultation with Andy Ratsey. I told him what was bothering me and he explained the various solutions available that would align my teeth and improve my smile. The consolation is free and there is no pressure selling. After leaving and having a think, I decided to go ahead with the treatment and to this day I’m really pleased I did.

I would thoroughly recommend Heaton Dental Clinic, whether for normal dental check ups or cosmetic dentistry. All of the staff are friendly, caring and professional. Andy always explained everything at the different stages of my treatment and answered all my questions during each visit.

My teeth and smile have improved so much when I look back at old photos. I urge anyone who is pondering over braces or aligners to book a free consultation with the Heaton Dental Clinic!”

Paul L.
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Dental Implants 

“Having recently had one implant fitted and two crowns I would like to say that the service and care I have received has been first class for the start throughout. Having a fear of a trip to the dentist I was a little anxious about what I had to go through. Raj put me at ease and explained my options, I went for the option of sedation. I need not have worried at all because Raj and the team made me feel comfortable all the way through the process explaining at each stage what was happening and what to expect next.

Many thanks again to everyone at the Heaton Dental Clinic for giving me my smile back. I couldn’t be any happier with the results.”

Marc Watson
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Dental Implants 

“I can highly recommend Heaton Dental Clinic after having implants fitted. Raj put me at ease from the outset explaining in great detail but very clearly the work to be undertaken. It’s a lengthy procedure (about a year) but throughout Raj and his team were informative, caring and very professional. I can honestly say that apart from some slight discomfort the day after fitting, I felt no pain at all.

Implants have given me back my confidence and smile (great) but the best thing is I can eat things that I have not eaten in years and years.

Thanks Raj and your Team”

Ken Scouler

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